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Authors: Kathleen VanScoyoc Earl D Honeycutt Kiran Karande Joan Mann
Publish Date: 2015
Volume: , Issue: , Pages: 40-45
Abstract
This paper presents research propositions to explain why consumers continue to shop from a firm’s Web site Research from the consumer satisfaction Internet marketing and relationship marketing literature was explored to provide evidence for the propositions A generic model of future purchasing behavior from a firm’s Web site is also presented
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