Journal Title
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Publisher
Springer, Berlin, Heidelberg
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Authors: Martha A Gephart Victoria J Marsick
Publish Date: 2016
Volume: , Issue: , Pages: 163-176
Abstract
This chapter describes how organizations that have used our model have improved organizational learning and performance in ways that led to substantial gains in achieving their strategic goals Our model illustrates the value of diagnosis and intervention using a learning approach to change We describe the different ways that the model and instruments can be used to guide new interventions to assess and improve existing interventions to explore new opportunities or to extract lessons learned by deepening insights into system dynamics We discuss ways that organizations can use our model and diagnostic survey tools to assess their system learning and performance and underlying system dynamics
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