Authors: Beth Kolko Cynthia Putnam Emma Rose Erica Johnson
Publish Date: 2011/03/15
Volume: 15, Issue: 6, Pages: 575-583
Abstract
As the user base for ubiquitous technology expands to developing regions the likelihood of disparity between the lived experience of design team members developers designers researchers etc and end users has increased Humancentered design HCD provides a toolkit of research methods aimed at helping bridge the distance between technology design teams and end users However we have found that traditional approaches to HCD research methods are difficult to deploy in developing regions In this paper we share our experiences of adapting HCD research methodologies to the Central Asia context and some lessons we have learned While our lessons are many reconsidering the unit of analysis from the individual to larger social units was an early discovery that provided a frame for later research activities that focused on ubicomp development We argue that lessons and challenges derived from our experience will generalize to other research investigations in which researchers are trying to adapt common HCD data collection methods to create ubiquitous technologies for and/or with distant audiences in developing regionsThis CAICT material is based on work supported by the National Science Foundation NSF under grants 0326101 and 0219350 Any opinions findings and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the NSF Additional thanks to our survey respondents interview participants and local research assistants
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