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Title of Journal: Cogn Tech Work

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Abbravation: Cognition, Technology & Work

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Springer-Verlag

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10.1007/bf00410715

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1435-5566

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Erik Hollnagel FRAM The functional resonance ana

Authors: Christopher Nemeth
Publish Date: 2012/08/29
Volume: 15, Issue: 1, Pages: 117-118
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Abstract

Those who are familiar with accident investigation and risk assessment will recognize the issues that Erik Hollnagel puts forth in FRAM The Functional Resonance Analysis Method Modeling Complex SocioTechnical Systems Conventional accident analyses miss the nuanced complexities that result in an adverse outcome Conventional risk assessments assume linear cause–effect relationships that fail to foresee future challenges The value in this text lies in understanding why this is so and what to do about itThis reviewer frequently encounters submissions to healthcare journals that rely on adaptations of human factor methods that were originally developed for homogenous wellcontained technical systems FRAM makes it possible to understand why these attempts are so popular and so ineffective They are simply not intended for the analysis of heterogeneous sociotechnical systems such as healthcare Hollnagel contends that sociotechnical systems have outstripped the methods that were


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