CrossBorder Learning Technological Turbulence an

Authors: Liliana PérezNordtvedt Debmalya Mukherjee Ben L Kedia

Publish Date: 2014/11/12

Volume: 55, Issue: 1, Pages: 23-51

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Abstract

Using knowledgebased view KBV and contingency arguments we develop and test a model that investigates the relationship between the effectiveness and efficiency of crossborder knowledge gained from international business affiliates IBAs and the focal recipient firm’s performance We argue that both of these dimensions of learning not only have a direct and positive effect on the performance of the focal firm but also a synergistic one Also we suggest that the direct and positive effect of both the effectiveness and the efficiency in learning from the IBA on focal firm performance is moderated by the technological turbulence of the context in which the focal firm operates Results indicate that the effectiveness of learning although not the efficiency in learning positively impacts the focal firm’s performance However crossborder learning efficiency and effectiveness jointly improve the focal firm’s performance Results show that the level of technological turbulence attenuates the positive effect of the effectiveness of learning on the focal firm’s performance In fact under high technological turbulence conditions effective learning becomes detrimental to the focal firm’s performanceWe would like to thank Editor MichaelJörg Oesterle for his guidance during the review process and the two blind reviewers who made this paper become a better product We would also like to thank the Robert Wang Center for International Business Education and Research CIBER for providing the necessary funding to carry out this research

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